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Getting connected with the Access Centre for Students with Disabilities for Services

    1. Overview of the process
    2. Eligibility
    3. Procedures for receiving service
    4. Review of Documentation/External Evaluations
    5. Confidentiality and Student Files

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Overview of the process

New students with disabilities can register with the ACSD by making an appointment to see an ACSD Advisor for an Intake Interview/Needs Assessment Interview.  Students are required to provide appropriate documentation regarding their disability. This documentation will be the basis for determining eligibility for services. Referrals may be given for services that are outside the scope of the ACSD (eg. personal counseling, tutoring, assistance with study skills, etc.).

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Eligibility

In order to be eligible for disability-related services from the ACSD, students must satisfy the following conditions: 

  • Be admitted to and currently enrolled for classes at Concordia University.
  • Provide the ACSD with qualifying documentation of a disability.

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Procedures for receiving services

Students new to the ACSD will meet with an ACSD Advisor for an Intake Interview.

    • Students must provide appropriate medical documentation regarding their disability. Documentation can include physical, medical, psychological, and/or psycho-educational evaluations and letters from physicians or therapists, etc.
    • All documents will be reviewed by the ACSD Advisor in consultation with the ACSD Manager at a case review meeting. The ACSD Manager will approve the documentation submitted and sign off on the accommodations grante. The Advisor can review the documentation with the student at the intake interview to discuss any particular points.
    • he ACSD Advisor, in collaboration with the ACSD Manager, will determine with the student which, if any, accommodations may be made.
    • During the intake interview, the ACSD Advisor will do the following:
      • Give out informational materials
      • Discuss accommodation options
      • Refer students to the Special Exams Coordinator if exams are part of the recommended accommodations
      • Discuss students’ rights and responsibilities
    • Students are considered registered (has an active file) with the ACSD when the intake procedure has been completed, documentation of disability has been received, and a  review of the accommodation plan has been signed off by the ACSD Manager after a file review with the assigned ACSD Advisor. The accommodation plan will then be confirmed via an e-mail to the student by the ACSD student-assigned Advisor.

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Review of documentation/outside evaluations

Students requesting accommodations from the ACSD must provide a copy of their physical, medical, psychological, and/or psycho-educational evaluation.  The ACSD Manager and the assigned ACSD Advisor will review the documentation for adherence to ACSD criteria. Eligibility for services through the ACSD at Concordia University is dependent upon the nature of the disability and its impact on learning styles and needs.

Please note that a person might meet eligibility requirements of rehabilitation agencies; however, he/she may not meet eligibility at Concordia University. One of the reasons that the University developed these guidelines is for consistency throughout the institution. These guidelines are fairly consistent with those used by agencies administering standardized assessments. The ultimate decision as to eligibility for services at Concordia University is a judgment that must be made by the Manager of the Access Centre for Students with Disabilities based upon the guidelines developed for each type of disability.

Once a student is fully registered with ACSD the determining documentation will be placed in the student’s confidential file.

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Confidentiality and Student files

Confidentiality of personal information is an important component of the ACSD. Personal information provided to the ACSD is protected by virtue of the applicable laws and the Concordia University Policy Concerning the Protection of Personal Information

The ACSD maintains student files for five years after the last year in which the student was active at Concordia University. After that time, the file is destroyed.

At times it is necessary for staff at the ACSD to speak with Professors and other University personnel regarding an ACSD registered student.  Such internal communication is permitted and necessary to ensure the efficiency and quality of ACSD’s services.

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